How does the online purchase work?

First you choose a pair of frames. Many stores allow you to upload a photo and try on the glasses virtually. You can either decide on a model straight away or have a selection sent to your home. Once you have selected a pair of glasses on the Internet, enter your prescription.

Do I also get an eye test?

Not necessarily. There are two options for buying glasses online: Some online stores work with partner opticians who determine your eyesight. With others, you have to have an eye test done at your own expense or take the values from your existing spectacle pass. Sometimes you can also measure the centering values yourself using a template. However, glasses are first and foremost medical aids and only secondarily fashion accessories. It is better to have the values determined by an expert.

For whom can buying online be worthwhile?

Above all for people who already have a lot of experience with glasses, such as those who only want to buy a second pair. Glasses with window lenses can also be easily purchased online. However, if you have a complicated visual defect, such as a severe astigmatism, or special facial conditions, it is better to steer clear of glasses from the Internet. In this case, it is all the more important to get good advice and care from an optician or optometrist.

Can I get any advice online?

As a rule, online stores offer an information hotline. However, according to Stiftung Warentest, even the advice provided by opticians in private practice often leaves a lot to be desired. For example, they don't always ask what the glasses are needed for. Tip: Regardless of whether you buy your glasses online or not, always actively ask for advice.

Are glasses cheaper online?

You can often find good bargains, as many retailers save on advice, eye tests and fitting. Nevertheless, you should compare prices - and also pay attention to the delivery costs.

What happens if the glasses I buy online don't fit?

According to the law, suppliers are only liable for product defects. Even if this is often tolerated as a gesture of goodwill: It is not a given that you can return the glasses if you are not happy with them. You should therefore check the general terms and conditions carefully before buying.