The flight is delayed, resulting in a delayed arrival at the hotel: up to 20%
Flight delays are more than annoying. Package travelers can be reimbursed five percent of the daily travel price for every hour or part thereof after the fifth hour, but not more than 20 percent in total.
Hamburg District Court, Ref.: 8B 194/10
The booked hotel is overcrowded. Substitute hotel has no beach: 60%
Sometimes it happens that the original hotel is overbooked. The tour guide must then offer an equivalent replacement hotel. In the case in question, this hotel did not have a beach, although it was originally booked. Reduction: 60 percent.
OLG Frankfurt a. M., Ref.: 16 U 118/97
The room is filthy. There are ants, the bathroom is missing: 30%
In extreme cases, you can complain about a dirty room. In the case in question, ants and a missing bathroom were added to the filth. 30 percent of the daily travel price per vacation day was refunded.
Regional Court Cologne, Ref.: 10 S 85/01, RRa 2001, 180
Construction site noise during the day and loud music late into the night: 50%
The plaintiff vacationers were annoyed by construction site noise during the day and loud music at night. They were later refunded 50 percent of the travel price.
Regional Court Frankfurt a. M., Ref.: 2-24 S 29/07
Air conditioning defective, resulting in more than 30 degrees in the hotel room: 15%
If the room feels like a sauna, a striking air conditioning system is a significant travel defect. This justifies a 15 percent reduction in the travel price.
LG Düsseldorf, Ref.: 22 S 257/02
"All-inclusive" booked, but drinks were charged extra: 10%
A traveler was supposed to pay for drinks herself, although she had booked "all-inclusive". This resulted in a reduction of 10 percent.
Berlin-Charlottenburg District Court, Ref.: 233 C 165/10
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