
1 Ready to listen: switch to receive
Listening assumes that you really want to hear something from the person you are talking to. If your thoughts are far away, it is only fair to postpone the conversation. Turn your attention to the other person and don't let yourself be distracted - not even by your cell phone.
2 Respect: engage with the other person
You can show particular interest in the other person if you remain attentive the whole time, maintain eye contact and ask questions from time to time. Even small gestures such as nodding your head signal that you are listening.
3 Restraint: Don't push yourself to the fore
Always let the other person finish speaking: Those who take a reserved approach to conversations come across as more intelligent and much more likeable to others than "pushers".
4 Acknowledgement: Show understanding for what is being said
You can prove that you are actively listening by summarizing what you have heard in a concise and non-judgmental way - and by putting yourself in the position of the speaker.
5 Structure: Steer the conversation if necessary
Is the other person unsure and getting bogged down? By expanding on an aspect or introducing new topics, you can get the conversation back on track.